Introduction

At Urgent Care, we are committed to protecting the privacy and security of our patients’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information through our website.

Definition of Personal Information:

Personal information refers to any information that identifies an individual or could reasonably be used to identify an individual. This may include, but is not limited to, a person’s name, address, phone number, email address, medical history, and insurance information.

Information Collection:

We may collect personal information directly from patients through our website, through interactions with our customer service representatives, and through the provision of healthcare services. We may also collect information indirectly through technology, such as cookies and web beacons.

Use of Personal Information:

We may use personal information for the following purposes:

  1. To provide healthcare services to our patients
  2. To communicate with patients regarding their healthcare needs and appointments
  3. To process payments and manage insurance claims
  4. To improve our website and healthcare services

To comply with legal and regulatory requirements

Disclosure of Personal Information:

We may disclose personal information to third parties for the following reasons:

  1. To healthcare providers for the purpose of providing medical treatment
  2. To insurance companies for the purpose of processing insurance claims
  3. To comply with legal and regulatory requirements

Protection of Personal Information:

We take appropriate technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. We also require that our service providers maintain the confidentiality and security of personal information.

Patients’ Rights:

Patients have the right to access, correct, and request deletion of their personal information. Patients also have the right to withdraw their consent for the collection, use, and disclosure of personal information at any time, subject to legal and contractual restrictions.

Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to this Privacy Policy on our website and notify patients of any material changes.

Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us through  email info@empuc.com